In the last 20 that I've done the biggest hurdle has been sitting down to do the work. A smarter worksheet doesn't solve the human problem of: "I'll get to this later".
Another critical part this doesn't handle is having a trusted party to help during the shit storm. Your estate lawyer and/or executor provide more than organized data.
This product is literally a free document one could download and write on.
If folk aren't doing that, why would they use a new shiny (unproven) tool that cost money?
This sounds useful, but I also want an automated way to distribute the information when needed. Maybe a dead man's switch of sorts?
For example, suppose I'm a single adult, and I set this all up. Then I go for a hike and disappear forever. How can the trigger of distribution happen?
We're 100% open to the idea of a dead man's switch, just want to find a way to avoid triggering too many false alarms. Any ideas on how to do that?
Even with that you'd likely still trigger false alarms regularly, though they would be the responsibility of the user. Not sure whether it would be a worthwhile tradeoff overall.
This would at least indicate that the phone is turned off or lost signal. All of this should be configurable by the user including thresholds before alert, reply timeout, etc.
I think expecting a ping from the app every 24h is a sensible default. Most people already "call to see if their phone is dead". This just automates it.
I must be missing something.
* The biggest product market fit note to me is that this misunderstands the information access challenge. My experience has been that you are on 'step 2' of the information - organizing it and accessing it. Step 1 is getting the information out of the person, all of it, correctly, willingly. These are hard conversations and structuring them is less of a challenge than the emotional piece.
* In the zero trust/everything is multifactor age what I have really found is that access to cell phone and email are the most critical. I don't see where this prioritizes those...because I won't be able to login to anything of (say) my mom's from my laptop until I have those two things to verify identity.
* I can't quite tell whether you are pitching this at 'healthy people to set this up for the future' (a nonstarter because of annual subscription cost) or 'healthy person helping sick family member' (they have enough going on that starting using a new piece of software is an unsustainable cognitive load delta no matter the ease).
Big picture...what I recommend for friends and family is a password manager with a deadmans switch someone else (your estate personal rep) can trigger. That, plus good estate planning is basically sufficient. You should (and almost always can) have some document in there listing major accounts nad bills that is mostly up to date. This stuff doesn't have to be perfect it just needs to be good enough because no matter why you are activating it perfect is not going to be an option or even helpful.
A trusted family member has its password which is in their keepass.
In the event I am not around, I expect them to find the password and open the keepass.
Its less complicated this way